No more long queues or tiring trips to the doctor when you would rather be resting in bed! With telemedicine, you can access quality healthcare anytime, anywhere.

If you need medication, we deliver it directly to your doorstep. Simply download the Healthway Medical app to speak with your GP or Paediatricians’* via a teleconsultation. It truly is convenience at the touch of a button, with a range of trusted doctors and specialists available on the app.

 

Teleconsultation Price

Monday - ThursdayFridaySaturdaySunda & PH
08:00 am - 01:00 pm08:00 am - 01:00 pm08:00 am - 01:00 pm

Closed. Please visit our nearest clinic for medical services.

02:00 pm - 05:00 pm02:00 pm - 05:00 pm  
06:00 pm - 09:00 pm   

*Our paediatricians' teleconsultations are appointment-based.

 

 

Teleconsultation Price

ConsultationCharges (before SGT)
Tele-consultation only$16
Tele-consultation + Delivery$23
  • Payment for the services rendered will be authorised using the same card only after service completion.
  • The transaction will be shown on your bank statement under the name Healthway Medical Group.
  • The above price is for a 15-minute consultation.
  • Medication as charged.
  • Delivery Fee Surcharge (Jurong Island and Sentosa): $15

 

 

How does it work?

Step 1 Step 2Step 3Step 4
Install the Healthway Medical App and register an account.Select “Video Consultation”, and select the doctor you wish to have tele-consultation with.Consult with your doctor. (If you have booked an appointment, you will receive a reminder 15-minutes ahead of time.)Make payment and your medication will be delivered to you.

 

What conditions can tele-medicine treat?

For conditions that are not stated bellow, our doctor will assess your medical history and symptoms to determine if your condition is suitable for teleconsultation.

Common Ilness Chronic Conditions Chronic Conditions Chronic Conditions Chronic Conditions

Common Ilness

  • Vomiting
  • Flu or Cold
  • Cold Sores
  • Sinusitis
  • Red Eye
  • Cough, Sore Throat or Laryngitis
  • Diarrhoea
  • Rash and Skin Conditions
  • Headaches, Giddiness or Dizziness
  • Sexual Health

Chronic Conditions

Chronic Conditions

Chronic Conditions

Chronic Conditions

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Services

It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

GP and Family Medicine

We treat a wide variety of common illnesses such as cough and cold, as well as chronic disease management. MC and medication will also be provided
Paediatrics

We have a diverse range of experienced paediatricians who are trained in many sub-specialty areas.
Mental Wellness

Have a private and discreet consultation with our licensed psychiatrists.
Healthway Japanese Medical

Consult our Japanese-speaking GP doctors.

What are the enrolment benefits of Healthier SG?

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Free Vaccinations and Health Screenings *
Personalised Health Plan
Free First Health Plan at Your Clinic
$20 worth of Healthpoints after the first Health Plan consultation
Up to 87.5% Medication Subsidies for CHAS Cardholders in 2024
MediSave Covers CDMP Treatments with No Cash Payment in 2024
*Prevailing eligibility criteria and guidelines of Screen For Life and National Adult Immunisation Schedule apply.

Government Schemes

Our patients can take full advantage of various government programmes and schemes designed to make healthcare more accessible and affordable, ensuring they receive the support they need for their well-being.

All Singapore citizens are eligible for CHAS. The amount of CHAS dental subsidies will depend on household monthly income per person or the Annual Value of your home. The subsidies will also vary based on the type of dental service received and each patient’s condition. Learn more about the government subsidies here.

View All Goverment Schemes

Comprehensive Healthcare Services for Every Stage of Life

Healthway Medical provides comprehensive care for all life stages, including family medicine, telemedicine, vaccinations, health screenings, and specialized consultations—delivering trusted and affordable healthcare for you and your family.

GP & Family Medicine

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Telemedicine

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Clinic Health Screening

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Vaccination

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Lasting Power of Attorney (LPA)

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Advance Medical Directive (AMD)

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Sexual Health Consultation

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Content Section List Item - Type 4

GP & Family Medicine

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Telemedicine

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Clinic Health Screening

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Vaccination

Lorem Ipsum is simply dummy text of the printing and typesetting industry, lorem Ipsum has been the industry's standard dummy text.
Lasting Power of Attorney (LPA)

Lorem Ipsum is simply dummy text of the printing and typesetting industry, lorem Ipsum has been the industry's standard dummy text.
Advance Medical Directive (AMD)

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Sexual Health Consultation

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Content side Image - 1

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Button See More
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35

+
Years of Experience

110

+
Clinics Accross
Singapore

97

%
Patient Satisfaction Rate

1

Mio
Patient Served Annually

120

+
Professional Medical

How to Resolve Issues Faced When Signing In (for iPhone users)

If I'm an existing user who has previously signed in using other methods on the Healthway Medical app, how can I sign in with the NEW Apple sign-in feature?
  1. This is applicable for existing users who have created a Healthway Medical account, but are new to the Apple sign-in feature, and would like to sign in using an existing Apple ID.
  2. Once you have clicked on the Apple sign-in button, a pop-up will request to “Share My Email”. Please enable this request to proceed with the sign-in process.
If I have previously clicked “Hide My Email” during my Apple sign-in, how can I unhide my email?
  1. Go to your iPhone Settings.
  2. Select your Name.
  3. Select “Password & Security”.
  4. Select “Apps using Apple ID”.
  5. Select the app “Healthway Medical”.
  6. Select “Stop using Apple ID” for the app.
What can I do in the future if I have difficulty logging in?

For future logins to the Healthway Medical app, please refrain from selecting “Hide My Email” as any existing Healthway Medical account logged in with your Apple ID will not be detected.

Teleconsultation

Will the video consultation be recorded?

Doctor video consultation photo-taking and recordings are not allowed by administrators, patients, doctors or other parties. Failure to do so constitutes a violation of the doctor-patient privacy and confidentiality laws and may subject violators to criminal prosecution.

What kind of medical conditions are suitable for video consultations?

Our video consultation service is suitable for patients with non-emergency illnesses.

Common Illnesses: Fever, Cough, sore throat, or laryngitis, Diarrhoea, Vomiting, Flu, Cold, Sinusitis, Rash and skin conditions, Cold sores, Headache, Giddiness / Dizziness and Red eye

Chronic Conditions: Diabetes, Hypertension, Hyperlipidemia, and other secondary diseases which may arise from the chronic disease conditions mentioned the above (e.g. Ischemic Disease, Peripheral Artery Disease etc.)

The doctor will assess your history, current symptoms, and any other available information to determine if your condition is suitable for a video consultation.

Medication Delivery

What is the exchange or refund policy?

All items or services provided are non-exchangeable nor refundable

What are the delivery timings?

Our delivery timings are Monday to Friday between 10am–10pm.

There will be no delivery on Saturdays, Sundays, Public Holidays, and eve of the following major Public Holidays – New Year, Chinese New Year, Christmas.

Which areas do you deliver to?

We deliver to anywhere with a valid local address within mainland Singapore, excluding restricted zones, offshore islands and secured areas.

An additional fee of $10 will be charged for delivery to Jurong Island and Sentosa.

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